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Terms of Service

Welcome to Flora Painting Limited("we", "us", "our"). These Terms of Service govern your use of our website, services, and communications, including SMS messaging, phone calls, and emails related to appointments, estimates, and promotional updates. By contacting us, submitting a form, booking an appointment, or opting in to receive text messages, you agree to these Terms of Service.

1. Use of Information

When you submit your information through our website or by phone, you agree that:

We may use your personal details (such as name, phone number, email, and address) to respond to your inquiries, book estimates, confirm appointments, send reminders, and follow up on services.

We may send you occasional marketing emails or text messages, but only if you’ve provided consent. You can opt out of marketing communications at any time.

We do not sell or share your information with any third parties or affiliates for marketing purposes.

Your data may only be accessed by our internal team or by trusted vendors (e.g., SMS or scheduling providers) working on our behalf.

2. SMS/Text Messaging Policy

By providing your mobile number and opting in to receive messages, you agree to the following terms related to SMS communications:

✅ Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the number you received messages from. Upon sending "STOP," you will receive a confirmation SMS, and you will no longer receive messages from us.

✅ Rejoining Instructions

To rejoin, sign up again as you did initially (e.g., through our website), and we will resume sending messages to you.

✅ Help Instructions

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us directly at [email protected].

✅ Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

✅ Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

3. Communications and Consent

By submitting your contact information, you consent to receive communications from us via phone, email, and text for the purposes of
providing quotes, scheduling, reminders, and occasional promotions. You may withdraw your consent at any time.

4. Disclaimer

We aim to provide accurate, timely service estimates and schedule updates. However, all services are subject to availability and site conditions. We reserve the right to reschedule or cancel bookings as needed.

5. Limitation of Liability

To the extent permitted by law, Flora Painting Limited is not liable for any indirect, incidental, or consequential damages related to the use of our website or communication services.

6. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

7. Contact Information

If you have any questions about these Terms, or need help with any service, contact us at:

[email protected]